Home > Registry, Windows Server 2003 > Black logon box and text fields on Windows Server 2003

Black logon box and text fields on Windows Server 2003

I had a problem the other day when I went to logon to a server using RDP and the text fields where you enter your username and password were black! I typed in my credentials anyway and found that I could still logon to the server. After this there seemed to be no other issues.

Here is what I was presented with when I tried to logon:

blacklogon.png

Around the time it happened I remember the OS volume running extremely low on space and figured it may be a corrupt user profile. So I renamed the profile and then tried to logon to the server again using Remote Desktop. I was again presented with the same logon screen with black text fields. After a quick search on the Microsoft knowledge base I came across an article that seemed to offer a workaround:

KB906510

I had a quick check of the HKEY_USERS\.Default\Control Panel\Colors registry key and surely enough lots of the colours were set to "0 0 0":

[HKEY_USERS\.DEFAULT\Control Panel\Colors]
"ActiveBorder"="212 208 200"
"ActiveTitle"="10 36 106"
"AppWorkSpace"="128 128 128"
"Background"="102 111 116"
"ButtonAlternateFace"="181 181 181"
"ButtonDkShadow"="64 64 64"
"ButtonFace"="212 208 200"
"ButtonHilight"="255 255 255"
"ButtonLight"="212 208 200"
"ButtonShadow"="128 128 128"
"ButtonText"="0 0 0"
"GradientActiveTitle"="166 202 240"
"GradientInactiveTitle"="192 192 192"
"GrayText"="128 128 128"
"Hilight"="10 36 106"
"HilightText"="255 255 255"
"HotTrackingColor"="0 0 128"
"InactiveBorder"="0 0 0"
"InactiveTitle"="0 0 0"
"InactiveTitleText"="0 0 0"
"InfoText"="0 0 0"
"InfoWindow"="0 0 0"
"Menu"="0 0 0"
"MenuText"="0 0 0"
"Scrollbar"="0 0 0"
"TitleText"="0 0 0"
"Window"="0 0 0"
"WindowFrame"="0 0 0"
"WindowText"="0 0 0"
"MenuHilight"="0 0 0"
"MenuBar"="0 0 0"

I exported the same registry key from another server (that wasn't affected) and imported it into the registry of the server that was displaying the black logon screen. After logging off and back onto the server (no reboot necessary) the colours had returned to what they were previously:

normallogon.png

The registry key values I exported came from a Server running Server 2003 Enterprise Edition but I have compared them to those of Server 2003 Standard Edition and they are the same. You can download the correct registry values from here:

Download registry values for KB906510

  1. Paul Krenz
    September 1st, 2009 at 21:04 | #1

    I have Windows Server 2003 Enterprise Trial and after installing it, there is a black screen, but not like you posted here. It is 100% black and the monitor is still on. I can't see anything.

    How can I fix this if I can't use another computer to go in remotely and can't see anything at all?

    Thanks much in advance.

    Regards,
    Paul

  2. William
    October 17th, 2011 at 16:31 | #2

    Thanks - it fixed the issue for me

  3. Andreas
    February 2nd, 2012 at 20:37 | #3

    Great, solved my issues

  4. Mab1376
    April 2nd, 2012 at 16:55 | #4

    Fixed for me on 2 of my server 2003 servers. :)

  5. Chris
    June 27th, 2012 at 20:11 | #5

    Nice fix, worked for my 2003 server as well!

  6. January 18th, 2013 at 20:20 | #6

    Works for SBS 2003 (manually changed Registry as I'm paranoid) - thanks for that.

  7. Abhi
    February 8th, 2013 at 05:57 | #7

    Thanks a lot - the issue has been resolved for me.

  8. Panimu
    December 3rd, 2013 at 10:15 | #8

    Very interesting, happened to us also. Would love to know what causes it though

  9. Mo
    December 10th, 2013 at 10:29 | #9

    Hi,

    Many thanks for this tips, you saved me a couple of minutes !
    I had the exact same issue on a virtual Windows 2003 Ent. x64.

    Problem is now fixed using the reg file you provided.

    Thanks a million

  10. Elbert Waller
    January 13th, 2014 at 21:39 | #10

    Thank you very much!

  11. amster
    February 17th, 2014 at 14:46 | #11

    thanks.

  12. November 17th, 2014 at 15:40 | #12

    Thanks! Worked like a charm.

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