Comments on: Dell Latitude E4300 CD DVD burning problem http://www.jjclements.co.uk/2009/01/05/dell-latitude-e4300-cd-dvd-burning-problem/ Clem's Technical Blog Sat, 04 Feb 2012 11:28:18 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Tan Han Pin http://www.jjclements.co.uk/2009/01/05/dell-latitude-e4300-cd-dvd-burning-problem/#comment-2062 Tan Han Pin Mon, 14 Nov 2011 03:13:00 +0000 http://www.jjclements.co.uk/?p=121#comment-2062 I was facing the same problem with the Laptop model of E6400. At first I try to burn the CD, and it refuse to burn and ejected. I spoilt around 20 CDS and few DVD. However, due to Dell Support want to confirm the problem, it change the Motherboard, and DVD ROM. End up, my colleague give me the solution from this website. It solved!!!! Dell keep on asking me format and format, the facts is.. no matter how you install the windows it facing the same problem. I am quit disappointed on this problem solving by DELL Support. My advise is.. next time search for some forum before you call the DELL Support. HPTAN I was facing the same problem with the Laptop model of E6400. At first I try to burn the CD, and it refuse to burn and ejected. I spoilt around 20 CDS and few DVD. However, due to Dell Support want to confirm the problem, it change the Motherboard, and DVD ROM. End up, my colleague give me the solution from this website. It solved!!!!

Dell keep on asking me format and format, the facts is.. no matter how you install the windows it facing the same problem. I am quit disappointed on this problem solving by DELL Support.

My advise is.. next time search for some forum before you call the DELL Support.

HPTAN

]]> By: Roadstar Rick http://www.jjclements.co.uk/2009/01/05/dell-latitude-e4300-cd-dvd-burning-problem/#comment-1977 Roadstar Rick Thu, 10 Feb 2011 21:30:25 +0000 http://www.jjclements.co.uk/?p=121#comment-1977 THANK YOU SOOOOOOO MUCH! This was crazy frustrating for me as well. I was on the end of day 2 and exhausting all options.....I thought! THANK YOU SOOOOOOO MUCH! This was crazy frustrating for me as well. I was on the end of day 2 and exhausting all options.....I thought!

]]> By: Kimmie http://www.jjclements.co.uk/2009/01/05/dell-latitude-e4300-cd-dvd-burning-problem/#comment-613 Kimmie Mon, 12 Apr 2010 13:04:07 +0000 http://www.jjclements.co.uk/?p=121#comment-613 Mr. Clements, Thank you, Thank you, Thank you! Thank you for your advice! I could kiss you for this! I had been working on this problem for 5 days and I was about to pull my hair out! Dell was not help at all and this tip saved my health and job, lol! Thank you again! Mr. Clements,

Thank you, Thank you, Thank you! Thank you for your advice! I could kiss you for this! I had been working on this problem for 5 days and I was about to pull my hair out! Dell was not help at all and this tip saved my health and job, lol! Thank you again!

]]> By: Mario http://www.jjclements.co.uk/2009/01/05/dell-latitude-e4300-cd-dvd-burning-problem/#comment-570 Mario Mon, 18 Jan 2010 22:26:42 +0000 http://www.jjclements.co.uk/?p=121#comment-570 Thank You for this blog Thank You for this blog

]]> By: Sarah http://www.jjclements.co.uk/2009/01/05/dell-latitude-e4300-cd-dvd-burning-problem/#comment-565 Sarah Fri, 01 Jan 2010 14:17:00 +0000 http://www.jjclements.co.uk/?p=121#comment-565 Thank you... I've been struggling with this problem for ages and finally it's solved by the Matrix Storage Manager. This is clearly something which Dell are resistant to acknowledging - the Dell tech guy visited and failed to fix it, sent a replacement drive which failed to fix it... and now I bring my laptop home and fix it thanks to you. Wonderful :-) Thank you... I've been struggling with this problem for ages and finally it's solved by the Matrix Storage Manager. This is clearly something which Dell are resistant to acknowledging - the Dell tech guy visited and failed to fix it, sent a replacement drive which failed to fix it... and now I bring my laptop home and fix it thanks to you.

Wonderful :-)

]]> By: ash http://www.jjclements.co.uk/2009/01/05/dell-latitude-e4300-cd-dvd-burning-problem/#comment-561 ash Wed, 23 Dec 2009 11:56:04 +0000 http://www.jjclements.co.uk/?p=121#comment-561 thank you for the article. I have a Dell Lattitude E4300. The driver could read CDs and DVDs but could not write. I downloaded the Matrix Storage Manager and it worked miracles. Cheers! thank you for the article. I have a Dell Lattitude E4300. The driver could read CDs and DVDs but could not write. I downloaded the Matrix Storage Manager and it worked miracles. Cheers!

]]> By: Jan http://www.jjclements.co.uk/2009/01/05/dell-latitude-e4300-cd-dvd-burning-problem/#comment-550 Jan Mon, 30 Nov 2009 13:35:45 +0000 http://www.jjclements.co.uk/?p=121#comment-550 Works!! DELL sent me 2 new drives but that didnt solve the problems. Installing the Intel Matrix Storage Manager software solved the problems!! Joeheee! Works!! DELL sent me 2 new drives but that didnt solve the problems. Installing the Intel Matrix Storage Manager software solved the problems!! Joeheee!

]]> By: Scott Thompson http://www.jjclements.co.uk/2009/01/05/dell-latitude-e4300-cd-dvd-burning-problem/#comment-398 Scott Thompson Tue, 07 Apr 2009 13:50:11 +0000 http://www.jjclements.co.uk/?p=121#comment-398 I was very pleased to read your blog because I have similar problems with the same machine (purchased not long after yours) running Windows XP Professional loaded from an image installed by our IT dept. rather than the Dell install. Installing the Intel MSM did not solve the CD burning problems for me. I'm hoping you might provide just a bit more information. I did not install the very latest version of MSM at the link you provided, since it did not identify my SATA controller in the Readme. Instead I installed a somewhat older version. So, can you tell me, which version of Intel MSM did you install, and what device shows up for you under "SCSI and RAID controllers in Device Manager?" For me it's "Intel(R) 82801HEM SATA RAID Controller." Also, what shows up for driver version for you in the Properties of your controller? If you could provide similar info for one of your machines running XP I would be appreciative. My email is s c o t t DOT t h o m p s o n AT b a t e s w h i t e DOT c o m. I was very pleased to read your blog because I have similar problems with the same machine (purchased not long after yours) running Windows XP Professional loaded from an image installed by our IT dept. rather than the Dell install. Installing the Intel MSM did not solve the CD burning problems for me. I'm hoping you might provide just a bit more information.

I did not install the very latest version of MSM at the link you provided, since it did not identify my SATA controller in the Readme. Instead I installed a somewhat older version.

So, can you tell me, which version of Intel MSM did you install, and what device shows up for you under "SCSI and RAID controllers in Device Manager?" For me it's "Intel(R) 82801HEM SATA RAID Controller." Also, what shows up for driver version for you in the Properties of your controller? If you could provide similar info for one of your machines running XP I would be appreciative.

My email is s c o t t DOT t h o m p s o n AT b a t e s w h i t e DOT c o m.

]]> By: Anja-Rose Strohameir http://www.jjclements.co.uk/2009/01/05/dell-latitude-e4300-cd-dvd-burning-problem/#comment-397 Anja-Rose Strohameir Fri, 03 Apr 2009 08:47:53 +0000 http://www.jjclements.co.uk/?p=121#comment-397 The Dell technichian with a new motherboard and new RAM was already standing beside me ready to exchange the components in my Latitude E6400 which refused to burn CD's. Thanks to your blog I could solve the problem myself. Why does the Dell telephone support doesn't now stuff like this? Thank you very much!!! The Dell technichian with a new motherboard and new RAM was already standing beside me ready to exchange the components in my Latitude E6400 which refused to burn CD's.
Thanks to your blog I could solve the problem myself.
Why does the Dell telephone support doesn't now stuff like this?
Thank you very much!!!

]]> By: Tara http://www.jjclements.co.uk/2009/01/05/dell-latitude-e4300-cd-dvd-burning-problem/#comment-355 Tara Mon, 09 Feb 2009 03:47:11 +0000 http://www.jjclements.co.uk/?p=121#comment-355 Thanks a lot, this one was really frustrating me!! Thanks a lot, this one was really frustrating me!!

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